# Faq

Source: https://buckeyeranchrvresort.com/faq/
Updated: 2026-08-24

## Frequently Asked Questions | Buckeye Ranch RV Resort

Welcome! Here are quick answers about RV sites, cabins, monthly stays, pets, promo codes, mail/packages, amenities, storage, and group rallies. If you don’t see your question below, call or message our team and we’ll help.

 [Contact Us](https://buckeyeranchrvresort.com/contact-us/)

 [View Resort Map](https://buckeyeranchrvresort.com/resort-map/%20)

 [Book Now](https://www.campspot.com/book/buckeyeranchrvresort?_ga-ft=abq47w.AA.AA.AA.AA.dGv9crANRkW09gncMoknpg..0..&_gl=1*1cb8d0x*_gcl_au*MTEzOTU4Mzc4Ni4xNzcwODE0Nzgz*_ga*NDM1NTc2NDMxLjE3NzA4MTQ3ODM.*_ga_2X8SXS45JL*czE3NzM4NDQ3MTgkbzEzJGcwJHQxNzczODQ0NzE4JGo2MCRsMCRoMTQ0MTk5OTM4OA..)

### Ready to Plan (and Book) Your Stay?

 [Booking & Arrival](#arrival)

 [RV Sites & Site Types](#rv-sites)

 [Cabins](#cabins)

 [Monthly Stays](#monthly)

 [Discounts & Promo Codes](#promotions)

 [Pets & K9 Corner](#pets)

 [Amenities & Resort Rules](#amenities)

 [Mail & Packages](#mail)

 [RV & Vehicle Storage](#storage)

 [Groups & Rallies](#groups)

 [Contact & Support](#support)

### Most-Asked Questions

 [What are check-in and check-out times?](#arrival) [How do promo codes work?](#promotions) [Are pets allowed? What is K9 Corner?](#pets) [How do monthly stays work?](#monthly) [Can I receive packages?](#mail) [Do you have a map of the resort?](https://buckeyeranchrvresort.com/resort-map/)

### Booking & Arrival

These answers help you arrive smoothly and understand check-in basics before you pull in.

 What time is check-in and check-out for RV sites?

RV site check-in is **2:00 PM** and check-out is **11:00 AM**. Early check-in or late check-out may be available for your reservation—contact Guest Services to confirm.

 What time is check-in for cabins or vacation rentals?

Vacation rental check-in is **4:00 PM**. Check-out instructions are provided in your rental.

 Where is Buckeye Ranch RV Resort located?

We’re located at **105 N 339th Ave, Tonopah, AZ 85354**.

 Where do I check in?

Check-in is handled at the **Resort Store / Office**.

 What’s the speed limit inside the resort?

The speed limit is **10 mph**.

 What are quiet hours?

Quiet time is **10:00 PM to 8:00 AM**.

 [RV Sites](https://buckeyeranchrvresort.com/rv-sites/)

 [Contact Us](https://buckeyeranchrvresort.com/contact-us/)

### RV Sites & Site Types

Here’s what to know about RV sites, hookups, rig guidelines, and choosing your loop.

 How many RV sites do you have, and what hookups are available?

We have **406 RV sites** with **30/50 AMP service**, Wi-Fi, and both **back-in and pull-thru** access.

 Do you have a resort map that shows site types and amenities?

Yes. Our Resort Map shows site types (Pull Thru, Deluxe Pull Thru, Premium Pull Thru, K9 Corner Pull Thru, Back-In, Deluxe Back-In) and amenities like the pool, hot tub, and pickleball courts.

 Is there an RV age requirement?

Nightly/weekly reservations are for recreational vehicles **20 years or newer**. If your rig is older than 20 years but in excellent condition or restored, email photos of all four sides to **[brrvinfo@crrhospitality.com](mailto:brrvinfo@crrhospitality.com)** for approval before reserving.

 How many vehicles and guests are allowed per site?

Only **one RV** is permitted per site and up to **two passenger vehicles** per site. Maximum occupancy is **six people** per site, and vehicles must fit within your site without encroaching on roads.

 Are tents allowed on sites?

**Tents are not allowed** on sites.

 Are clotheslines, vehicle washing, or repairs allowed at sites?

Tents, clotheslines, vehicle washing, and repairs are **not allowed**.

 How do I choose a loop near the clubhouse, pool, courts, or dog park?

Use the Resort Map to identify the area you prefer, then add your preference in your reservation notes. Placement is always subject to availability.

 [RV Sites FAQ](https://buckeyeranchrvresort.com/faq/rv-sites/)

 [View Resort Map](https://buckeyeranchrvresort.com/resort-map/)

 [Book RV Sites](https://www.campspot.com/book/buckeyeranchrvresort?_ga-ft=abrDlg.AA.AA.AA.AA.dGv9crANRkW09gncMoknpg..0..&_gl=1*14aikys*_gcl_au*MTEzOTU4Mzc4Ni4xNzcwODE0Nzgz*_ga*NDM1NTc2NDMxLjE3NzA4MTQ3ODM.*_ga_2X8SXS45JL*czE3NzM4NDQ3MTgkbzEzJGcwJHQxNzczODQ0NzE4JGo2MCRsMCRoMTQ0MTk5OTM4OA..)

### Cabins

Cabins are a great option for non-RVers, visiting family, or anyone who wants a furnished stay with resort amenities.

 What are your cabins like?

We offer tastefully fitted, fully furnished **park model cabins** with **one- and two-bedroom** floor plans. All rentals are climate-controlled and have cozy patios.

 What’s included in cabins?

Cabins include a full bathroom, linens, porch, barbecue, cookware & dishes, TV, picnic tables, Wi-Fi, and pet-friendly options.

 Are cabins pet-friendly?

Some cabins have **pet-friendly options**. Vacation rental rules note that pet-friendly units may require an additional fee and pets must be listed on the reservation.

 What time is cabin check-in?

Vacation rental check-in is **4:00 PM**.

 Is smoking allowed in cabins?

Smoking is **not permitted** in vacation rentals; a cleaning fee may apply if there is indication of smoking in a unit.

 [Cabins FAQ](https://buckeyeranchrvresort.com/faq/cabins/)

 [View Cabins](https://buckeyeranchrvresort.com/cabins/)

 [Book Now](https://www.campspot.com/book/buckeyeranchrvresort?_ga-ft=abrDlg.AA.AA.AA.AA.dGv9crANRkW09gncMoknpg..0..&_gl=1*14aikys*_gcl_au*MTEzOTU4Mzc4Ni4xNzcwODE0Nzgz*_ga*NDM1NTc2NDMxLjE3NzA4MTQ3ODM.*_ga_2X8SXS45JL*czE3NzM4NDQ3MTgkbzEzJGcwJHQxNzczODQ0NzE4JGo2MCRsMCRoMTQ0MTk5OTM4OA..)

### Monthly Stays

Monthly stays are designed for guests staying 1+ months, including snowbirds and work assignments.

 What rigs are eligible for monthly stays?

Monthly reservations are for **Motorhomes, 5th Wheels, and Travel Trailers** that are **20 years or newer**. Pop-ups and truck campers are not permitted for monthly stays.

 How long can I book monthly?

Monthly reservations can be booked for up to **5 months**, and monthly bookings cannot exceed **5 months at a time**.

 Do monthly stays require a deposit?

Yes. Monthly reservations require a **50% deposit of the first month** if booked more than 30 days prior to arrival. If booked 30 days or less prior, a deposit equal to the **full month** is required.

 Is electric included on monthly stays?

Monthly stays are charged an **electric fee**.

 Do I need a promo code for monthly reservations?

No promo code is needed. Monthly bookings are entered as the same day-to-same day (example: January 24 to February 24).

 What documents are required for monthly stays?

Guests staying 1 month or more must provide RV and tow/pull vehicle **registration and insurance** to the office prior to arrival.

 Is auto-pay required for monthly stays?

Yes. A method of payment is required on file, and monthly payments are set to automatic payments (auto-pay). Any exception must be approved by management in advance.

 When are monthly payments due, and what happens if I’m late?

Monthly reservations are due on the **1st day** of the billing cycle with a **2-day grace period**. On the **3rd day**, the ejection process begins.

 [Monthly Stays FAQ](https://buckeyeranchrvresort.com/faq/monthly/)

 [Monthly Sites](https://buckeyeranchrvresort.com/monthly-sites/)

 [Traveling Nurse Discount](https://buckeyeranchrvresort.com/promotions/)

### Discounts & Promo Codes

Promo codes and membership discounts are entered during checkout, and the cart will confirm whether the discount applied.

 Where do I enter promo codes?

Promo codes are entered in the reservation **Shopping Cart** after providing contact info but before providing payment information. Promo codes are **case-sensitive**.

 Do you offer a weekly discount?

Yes. Weekly prices are subject to a **25% reduction** if you book **7 or more nights** using promo code **WEEKLY**.

 What member discounts do you offer?

Current codes include **AAA (AAA)**, **Escapees (ESCAPEES)**, **Explorer (EXPLORER)**, **FRVA (FRVA)**, **Good Sam (GOODSAM)**, **Military/Veteran/First Responder (HERO)**, and **NAARVA (NAARVA10)**.

 Does Passport America apply?

Yes—Passport America is available year-round **except holiday weekends** and is valid for **Back-In sites only** using code **PASSPORT**.

 Is there a traveling nurse discount?

Yes. Traveling nurses receive **10% off monthly RV rates** on select **Deluxe Back-In, Premium Back-In, and Pull Thru** RV sites.

 [See All Promotions](https://buckeyeranchrvresort.com/promotions/)

 [Book RV Sites](https://buckeyeranchrvresort.com/rv-sites/)

### Pets & K9 Corner

We’re pet-friendly, and K9 Corner is designed to make dog travel easier.

 Are pets allowed at the resort?

Yes. Resort rules allow a maximum of **3 pets**, and pets must be on a **6-foot or shorter leash**.

 Can pets be off-leash anywhere?

Pets must be leashed except in designated areas like the fenced dog park. Waste stations are located throughout the park for convenience.

 Are pets allowed in resort buildings?

Pets are not allowed in resort buildings except as permitted by ADA guidelines.

 What is K9 Corner?

K9 Corner sites are **pull-thru RV sites that are 75’ in length**. K9 Corner reservations include a **doggy bag** with a treat bag for your pup (one doggy bag per reservation).

 Can I get a doggy bag if I don’t book K9 Corner?

Yes—doggy bags are available for purchase at the Resort Store or can be added to your reservation.

 Are pets allowed at the pool?

Pool rules note that pets are **not allowed** in the pool area. Service animals may enter the pool area but must be attended by their owner outside of the pool/water feature.

 [Pets & K9 Corner](https://buckeyeranchrvresort.com/faq/pet/)

 [K9 Corner](https://buckeyeranchrvresort.com/k9-corner/)

 [Amenities](https://buckeyeranchrvresort.com/amenities/)

### Amenities & Resort Rules

These are the most common on-site questions guests ask once they arrive.

 What amenities do you have on site?

Amenities include Wi-Fi, laundry facility, clubhouse, business center, bathhouse, resort store, golf cart rentals, heated pool, billiards, pickleball courts, hot tub, fitness center, ping pong, shuffleboard, playground, fire pit rentals, and walking trails.

 What are pool hours?

Pool hours are **8:00 AM to 10:00 PM**.

 Do you have a clubhouse and what’s inside?

The clubhouse includes the swimming pool, hot tub, fitness center, and game room.

 Do you have showers and laundry?

Yes—there are bathhouse/laundry buildings with showers, restrooms, laundry machines, and vending machines.

 Do you sell firewood and ice?

Firewood and ice are listed as available at the Resort Store/Office area.

 What are the campfire and fireworks rules?

Fire pits must be raised off the ground and have a screened cover. Fireworks are prohibited. Firewood is available for purchase at the store, and Guest Services can confirm current fire restriction information.

 Where do I take trash?

Place all garbage in designated dumpsters; locations are indicated on the resort map.

 Are there sewer rules I should know?

Ground disposal of grey/black water is prohibited. Connections must be tight with a collar/donut at the sewer outlet, and formaldehyde is not allowed.

 [Amenities](https://buckeyeranchrvresort.com/amenities/)

 [Resort Map](https://buckeyeranchrvresort.com/resort-map/%20)

### Mail & Packages

If you’re staying longer, here’s what to know about packages and mail handling.

 Can I receive USPS mail at the resort?

No. Guests are not permitted to receive mail from the **United States Postal Service** at Buckeye Ranch. Any mail received will be returned to sender.

 Can I ship packages to myself?

Yes—**non-perishable** packages can be delivered via **UPS or FedEx** when addressed properly.

 Are there package size and weight limits?

Yes. Packages over **3’ x 3’ x 3’** or heavier than **30 lbs** will be refused and returned to sender.

 Will the resort notify me when a package arrives?

No. The resort will not notify guests; it’s up to the guest to check for deliveries. Anything left unclaimed after **30 days** will be returned to sender.

 Will Amazon deliver here?

Yes, but some Amazon suppliers ship via USPS, which will not be accepted.

 Do you offer outgoing mail service?

You may drop off outgoing mail at the Resort Store, but Post Office drop-off may be delayed. If urgent, drop directly at the local Post Office listed in the Mail Service FAQ.

 [Read Mail Service FAQ](https://buckeyeranchrvresort.com/mail-service-faq/)

 [Monthly Sites](https://buckeyeranchrvresort.com/monthly-sites/)

### RV & Vehicle Storage

Storage is a separate service for guests and locals who want a secure place to keep RVs, boats, trailers, or vehicles.

 Do you offer covered and uncovered storage?

Yes—there are **covered and open-air** storage options, with **over 400 storage sites**.

 What sizes are the storage spaces?

Storage sites range from **30’ to 50’** and can accommodate RVs, boats, trailers, and automobiles.

 How secure is the storage area?

The facility includes gated access, surveillance cameras, and on-site staff.

 How do I reserve storage?

Use the storage reservation link provided on the Storage page.

 [View Storage](https://buckeyeranchrvresort.com/storage/)

 [Contact Us](https://buckeyeranchrvresort.com/contact-us/)

### Groups & Rallies

Planning a club trip, friend pod, or rally? Start here.

 Do you host rallies or group stays?

Yes—submit a Rally Inquiry with your dates, rigs per night, and whether you need event space.

 What information should I include in the Rally Inquiry?

Include rally name, contact info, check-in/check-out dates, number of rigs per night, whether you need event space, and site preferences.

 Can we request sites near each other?

Use the Resort Map to identify preferred loop areas and note preferences in your inquiry; placement depends on availability.

 [Groups & Rallies FAQ](https://buckeyeranchrvresort.com/faq/groups/)

 [Rally Inquiry](https://buckeyeranchrvresort.com/rally-inquiry/)

 [Resort Map](https://buckeyeranchrvresort.com/resort-map/)

### Contact & Support

If you still have questions, our team is happy to help.

 Contact the Resort

Phone: [**(623) 233-3044**](tel:(623) 233-3044)

Email: **[brrvinfo@crrhospitality.com](mailto:brrvinfo@crrhospitality.com)**

Address: **105 N 339th Ave, Tonopah, AZ 85354**

 Guest Services and After-Hours Help

Guest Services phone extension: **[(623) 233-3044](tel:(623) 233-3044) Ext. 2**

After-hours emergency line: [**(623) 257-2733**](tel:(623) 257-2733)

 Wi-Fi Help

Wi-Fi support line: [**888-507-1128**](tel:888-507-1128)

 [View Storage](https://buckeyeranchrvresort.com/contact-us/)

 [View Resort Map](https://buckeyeranchrvresort.com/resort-map/)

### Ready to Visit Buckeye Ranch?

Choose your stay type, check availability for your dates, and start planning your West Valley getaway.

 [Book RV Sites](https://buckeyeranchrvresort.com/rv-sites/)

 [Monthly Sites](https://buckeyeranchrvresort.com/monthly-sites/)

 [View Cabins](https://buckeyeranchrvresort.com/cabins/)

 [Promotions](https://buckeyeranchrvresort.com/promotions/)
